Next Gen > Privacy

Privacy Statement

Your privacy matters. Learn how we collect, use, and protect your information to ensure transparency and trust.

Privacy Policy

At Next Gen X Solutions, your privacy matters. This page explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

Data We Collect

  • IP Address: Automatically logged for security, fraud prevention, and performance monitoring.
  • Browser Details: Information such as browser type, version, and operating system to improve compatibility and performance.
  • Customer Documents: Any files or documents you share with us are stored and processed securely, following GDPR-compliant practices.
  • Cookies: Small files used to personalise your experience and help us understand how our site is used. You can disable cookies in your browser if you wish.

How We Use Your Information

We use personal information responsibly, including to:

  • Provide services or information you request
  • Keep our website safe and secure
  • Improve site performance and user experience
  • Meet our legal and regulatory duties

Legal Grounds for Processing

  • Legitimate Interests: For security, analytics, and service improvement.
  • Legal Obligations: Where required to retain or disclose data.
  • Consent: Where you have chosen to receive certain communications or services.

Who We Share Data With

We never sell your data. We may share limited information with:

  • Trusted providers (e.g. hosting or analytics services)
  • Regulators or legal authorities if required by law

If any processing occurs outside the UK/EEA, we ensure strong safeguards are in place.

Your GDPR Rights

  • Access your personal data
  • Correct inaccurate information
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Receive a copy of your data in portable form

Retention & Security

We keep personal data only as long as necessary for the purposes described above. Data is protected through technical and organisational measures to prevent unauthorised access, misuse, or loss.

Contact Us

If you have questions or want to exercise your rights, contact us at:

privacy@next-gen.org.uk

Complaints

If you’re not happy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk/concerns/